AuraFlux Help
How can we help?
Step-by-step guides for the AuraFlux app. New here? Start with Getting started, then pick a topic below.
Getting started with AuraFlux
Buy a plan, create your account with the same email, add your channels, and turn your first stream peak into a Short.
Peaks: turn stream moments into Shorts
Peaks finds the moments your viewers surged in a VOD. How to fetch VODs, find peaks, and turn one into a Short job.
Jobs: create, follow, and download videos
Start a job from Peaks or the job builder, learn what each status means, and download or publish the finished video.
Review Queue: approve videos before they publish
Watch finished videos, then approve and schedule, publish now, download, or request AI edits from the Review Queue.
Plans and billing
Studio, Agency, and the Managed add-on. How usage works, how to upgrade, add a brand, update your card, download invoices, and change or cancel.
Getting help and support
Where to get help with AuraFlux: these guides, the in-app Assist button, the Support tab, and email support.
Settings: brand, channels, social accounts, and team
Set your video branding, the stream channels AuraFlux watches, the social accounts it publishes to, your team, and your profile.
Questions
How do I sign in to AuraFlux?
Go to app.auraflux.co/sign-in and use the email you used at checkout. AuraFlux is paid first, so buy a plan on auraflux.co/pricing before you create your account.
How do I contact support?
Email support@auraflux.co. Include the job link or a screenshot. Inside the app, the Support tab also offers Assist chat on every plan.
What is the difference between Studio and Agency?
Studio is $299 a month with up to 40 VOD hours a month for Peaks and 3 stream channels. Agency is $999 a month with unlimited VOD hours and channels. Everything else is the same on both plans. Managed is a $1,499 a month add-on for either plan.
Still stuck?
Email the AuraFlux team. Include the job link or a screenshot of what you see.
Email support@auraflux.coSign in to AuraFlux