Help / Plans and billing
AuraFlux Help
Plans and billing
AuraFlux has two plans: Studio at $299 a month and Agency at $999 a month. Managed is a $1,499 a month add-on for either. You pay one monthly price with no overage charges. Upgrade any time from Billing. To move down a plan or cancel, email support@auraflux.co.
Compare plans
| Studio | Agency | |
|---|---|---|
| Price | $299 a month | $999 a month |
| VOD hours for Peaks | Up to 40 a month | Unlimited |
| Stream channels | 3 | Unlimited |
| Team | Yes | Yes |
| API keys | Yes | Yes |
| Support | Assist chat, Support chat, and email | Assist chat, Support chat, and email |
Everything else is the same on both plans: team seats, the developer API, YouTube, TikTok, and Instagram publishing, and caption fonts.
The difference is VOD hours and stream channels.
How usage works
You pay one monthly price. There are no credits, credit packs, auto top-ups, or overage charges.
The only usage meter is VOD hours: the hours of VOD that AuraFlux scans to find Peaks. Studio includes up to 40 VOD hours a month. Agency has unlimited VOD hours.
Creating a Short has no extra charge. See Peaks.
Managed add-on
Managed is an add-on for Studio or Agency at $1,499 a month. A dedicated ops strategist runs your clipping workflow with you. Add it from Billing with Add Managed.
Upgrade your plan
- Open Billing.
- Under Upgrade your plan, choose the plan you want. Only plans above your current one are listed.
- An upgrade on your existing subscription is prorated. A new checkout is usually active within a minute.
Move down a plan or cancel
Plans are billed monthly. To move down a plan or cancel, email support@auraflux.co. There is no self-serve cancel button in the app.
Brands
Each subscription covers one brand. Extra brands are a separate purchase, each with its own plan subscription, channels, and job history.
- On Billing, choose + Add brand.
- Name the brand and pick a plan.
- Subscribe.
Switch between brands with Switch to Brand on Billing or the brand switcher at the top of the app.
Payment method and invoices
- Billing shows your current plan and your invoices.
- Choose Update Payment Method to open Payment method & invoices.
- Card details go through a Stripe card field. They never touch AuraFlux servers.
- The invoices table lists date, description, amount, and status, with a PDF to download or view.
Questions
Does AuraFlux use credits?
No. You pay a monthly plan price. The only usage meter is VOD hours used to find Peaks. There are no credit packs and no overage charges.
What happens if I use all my VOD hours?
On Studio, Peaks shows Not enough VOD hours left this month. Wait for next month's allowance, or upgrade to Agency on Billing for unlimited VOD hours.
How do I cancel?
Email support@auraflux.co. Plan changes down and cancellations are handled by the AuraFlux team, not in the app.
Can I run more than one brand?
Yes. Each subscription covers one brand. Add another brand from Billing with Add brand. It is a separate purchase with its own plan, channels, and job history.
Still stuck?
Email the AuraFlux team. Include the job link or a screenshot of what you see.
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